Compassion in Health
Will’s Heart
Empowering Health Journeys
About Will’s Heart
Will’s Heart was born from a deeply personal loss. After the sudden and unexpected passing of her 53-year-old brother due to heart disease, our founder witnessed the devastating effects of fragmented health care system. She saw how patients facing chronic conditions were overwhelmed by barriers-struggling to manage appointments, treatments, and medications without clear guidance or consistent support.
This loss became a calling- to ensure others wouldn’t have to face their health journeys alone.
Will’s Heart was founded to make a difference. As a nonprofit organization, we provide compassionate patient health navigation services to help individuals stay on track with their care, overcome systemic barriers, and feel truly supported in managing chronic health conditions. Through education, advocacy, and coordinated care, we walk alongside every patient- every step of the way.
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How We Care
Step 1: We Listen to Your Story
We start with a personal conversation – not a checklist. We learn about your health conditions, medications, appointments, challenges, and what matters most to you. Then we create a care plan that’s realistic, respectful, and tailored to your life.
Step 2: We Build Your Circle of Care
You may be seeing multiple doctors or trying to manage without one. We help you organize your care, coordinate communication between providers, and make sure nothing slips through the cracks.
Step 3: We Go with You
Whether assisting coordinating a ride to a doctor’s visit, help filling out forms, or someone by your side at the appointment, we show up. You won’t have to face medical visits or confusing instructions alone.
Step 4: We Follow Through
After the appointment, we help with follow-ups: Did the pharmacy fill your prescription? Do you know what to do next? Need a referral or resource? We stay connected – not just for the visit, but the journey.
Step 5: We Help You Take Control
Through health coaching and compassionate education, we help you better understand and manage chronic health conditions like hypertension, heart disease, or diabetes. We work together to build confidence, one small step at a time.
Compassion. Care. Clarity
What Sets Us Apart
We deliver personalized, relationship‑based services using a barrier‑reduction approach—providing compassionate, non‑judgmental support and cost‑effective prevention strategies. By integrating expert clinical guidance with practical advocacy, we empower our clients on a holistic health journey toward lasting well‑being and successful community reintegration.
Focus on Recently Incarcerated Individual
Tailored, compassionate patient navigation care and support for individuals transitioning from incarceration, addressing their unique healthcare needs with empathy and understanding.
Independent RN-Led Case Management
Our licensed registered Nurse delivers personalized guidance on medication management and health achievement, paired with comprehensive patient navigation services for a truly holistic approach to your well-being.
Alignment with National Health Initiatives
We provide evidenced-based care aligned with national health initiatives and remove barriers to empower to empower lasting well-being
You Don’t Have to Navigate This Alone
Health care is complicated- but you don’t have to face it alone. Let Will’s Heart walk beside you.
Call us today: (504) 217-0027
Email: admin@willsheart.com
Business Hours: 8:00 a.m. To 4:30 p.m.
