Compassion in Health
Will’s Heart
Empowering Health Journeys
About Will’s Heart
Will’s Heart was born from a deeply personal loss. After the sudden and unexpected passing of her 53-year-old brother due to heart disease, our founder witnessed the devastating effects of fragmented health care system. She saw how patients facing chronic conditions were overwhelmed by barriers-struggling to manage appointments, treatments, and medications without clear guidance or consistent support.
This loss became a calling- to ensure others wouldn’t have to face their health journeys alone.
Will’s Heart was founded to make a difference. As a nonprofit organization, we provide compassionate patient health navigation services to help individuals stay on track with their care, overcome systemic barriers, and feel truly supported in managing chronic health conditions. Through education, advocacy, and coordinated care, we walk alongside every patient- every step of the way.
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How We Care
Step 1: We Listen to Your Story
We start with a personal conversation – not a checklist. We learn about your health conditions, medications, appointments, challenges, and what matters most to you. Then we create a personalized navigation plan that’s realistic, respectful, and tailored to your life.
Step 2: We Build Your Navigation Plan
You may be seeing multiple doctors or trying to manage without one. We help you organize your care, help you organize your healthcare information and, with your permission, support communication with healthcare providers.
Step 3: We Help You Navigate Care
Whether assisting coordinating a ride to a doctor’s visit, help filling out forms, or someone by your side at the appointment, we show up. You won’t have to face medical visits or confusing instructions alone. Will’s Heart does not provide transportation.
Step 4: We Help You Follow Through
After the appointment, we help participants understand their next steps, follow up on referrals, and connect with resources.
Step 5: We Help You Build ConfidenceTake Control
Through health education and navigation support, we help you better understand and manage chronic health conditions like hypertension, heart disease, or diabetes. We work together to build confidence, one small step at a time.
Compassion. Care. Clarity
What Sets Us Apart
We provide personalized, relationship-based patient health navigation using a barrier-reduction approach. Through compassionate, non-judgmental support, health education, practical advocacy, and connections to healthcare and community resources, we empower individuals to navigate their health journey with greater confidence and support successful community reintegration.
Focus on Individuals Returning From Incarcerations
Will’s Heart is committed to supporting individuals returning to the community after incarceration who are living with or at risk for chronic health conditions. Through non-clinical patient health navigation, education, advocacy, and resource connections, we help reduce barriers to healthcare and support successful community reintegration.
Our current pilot with adults age 50+ is helping us refine this navigation model and prepare for expanded reentry services.
Community-Based Patient Health Navigation
Personalized, non-clinical support that helps individuals navigate healthcare, prepare for appointments, understand healthcare instructions, connect appropriate providers and community resources, and follow through with their healthcare goals.
Alignment with National Health Priorities
Will’s Heart supports national priorities aimed at improving chronic disease prevention, reducing health disparities, increasing access to healthcare, and addressing barriers that affect health outcomes. Our patient health navigation model advances these priorities through education, advocacy, resource connections, and support for underserved communities.
You Don’t Have to Navigate This Alone
Healthcare can be complicated—but you don’t have to navigate it alone. Let Will’s Heart walk alongside you, providing guidance, support, and connections to the resources you need.
Call us today: (504) 217-0027
Email: admin@willsheart.com
Business Hours: 8:00 a.m. To 4:30 p.m.
